Gift card purchases are non-refundable. We create a unique, one-time code for the exact amount you redeem at the time of purchase, and so we're unable to refund a gift card once it has been created.

The good news is that gift cards purchased through Eco do not expire!

If you're unable to locate the code for a gift card you purchased through Eco, please contact us at so that we may retrieve that for you!

Did this answer your question?