How can we help you?
Paycheck Direct Deposit
Funding your Eco account
- How can I deposit to my Eco account?
- How long does a bank deposit take to arrive in my Eco account?
- Is there a limit on how much I can deposit to Eco?
- When can I withdraw funds from Eco?
- Can I set a recurring deposit in the Eco app from my linked bank account?
- My bank account keeps asking me to reconnect, and/or my deposits always fail. Why is this happening?
Earning APY Rewards
Paying with Eco
- Where can I spend my Eco balance?
- When will my 5% cash back arrive?
- How do I request a refund for a purchase I made with Eco?
- When will you add new merchants to the Merchants tab in the Eco App?
- I lost my gift card code, where can I find that in the Eco app?
- How can I receive a refund for a gift card I've purchased?
Manage your account